To modify a user's display icon, first find the user in the Terminals section of the BroadNet Dispatch Portal.
Click the edit button ( ) of the desired user to continue.
In the window that pops up, select the 'Icon' dropdown and scroll through the available options to find the icon you want the user to be represented by.
The icons we have available currently include:
Select the icon you want and click Update Handset User.
Head back to Dispatch and (after a quick refresh) your user should now be represented by the icon you chose back in Step 2!