Being able to locate precisely where a handset is situated is an invaluable tool. From day-to-day checking on job progress to coordinating a full emergency situation, BroadNet’s live handset tracking scales to the task at hand.
The incident log is where the action happens – incidents for the attention of your team are created by Dispatch or operatives in the field and posted here. Dispatch can assign operatives to incidents, or operatives can ‘claim’ incidents to tackle.
For organisations with more than 10 users we offer the Team/Event module. This has all the features of Dispatch but with the added benefit of being able to define event areas in a map and grid system, upload an event overlay or create your own map with things such as RVPs and facilities. It also offers the ability to run analytics on incidents and provide PDF incident reports.