SOFTWARE FOR OUR DEVICES/TABLETS/PHONES
On your device you can use a web browser to go to the following:
Please note you must use a netid not used by another device!
If you get a DISABLED message you must restart the software – and use another netid.
1) Keep your handset updated regularly – Press # or Hold down the BN logo. Now select Update and then click on Install. This will make sure you have the latest version.
2) If you are setting up a handset from the portal – please wait at least ten minutes then hold down the BN logo – and type in your Netid with no spaces. Now press ok. Select a channel and you are good to go!
Security updates :
There have been a lot of security updates going on. We apologise for any disruption caused, but it is always a good idea to update regularly to ensure up to date features and compatibility.
An update would happen when you turn on your handset or press USERS button. A dialog will show Install Update.. Just click OK – Install and then Open. It should take less than 15 seconds to perform. It would be useful if all handset users know how to update, as it only takes a few seconds.
My service keeps reconnecting:
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Channels show as BNET1 BNET2 etc.:
Your channels will be restored. If this does NOT work and you are using an early BN220 – then go to options and select BN220 and try again.
The handsets won't update from the portal:
People cant hear me:
I'm using a Critical Services Sim and its always on one network:
I get a blank screen when BN starts up: